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FAQ’s
Slate pencil and clay products are mined way below the top soil to keep it away from contamination.
Products are checked and screened prior to arriving at Slate Pencil Store. All product batches are quality checked by Slate Pencil Store before being bagged and sold.
Apart from writing slate pencil and clays are widely consumed, People have been consuming clays and chalks for hundreds of years and will continue to consume these items for many years to come. But because it’s not classed as a food item – it does not have all the necessary safety checks that foods have.
Disclaimer:
Ultimately, it is the buyers discretion whether or not to consume these products, as they are sold as novelty items. Slate Pencil Store will not be liable if you the customer decide to consume the products and faces any health issues.
No. People have different taste/texture preferences. Slate Pencil Store aims to provide an accurate description for all products – however, people have different opinions on tastes and textures. Mother Nature gives the products their flavour and texture. No refunds are provided and no returns are accepted. As stated above, the products are sold as novelty items.
No. Mother Nature gives the products their flavour and texture.Slate Pencil Store has no control over the flavour and texture of products. The same product can vary greatly from batch to batch in both taste and texture. This can happen even mining the same product a few centimetres apart. This is due to the natural formation in the Earth – which mining companies and Earth’s Clay Store have no control over. No refunds are provided and no returns are accepted. As stated above, the products are sold as novelty items
20g – 0.044lb
50g – 0.11lb
100g – 0.22lb
250g – 0.55lb
500g – 1.10lb
1000g/1kg – 2.20lb
2kg – 4.40925lb
5kg – 11.0231lb
10kg – 22.0462lb
25kg – 55.1156lb
50kg – 110.231lb
100kg – 220.462lb
This depends on your location as well as what shipping service . We prefer the cheapest and the fastest shipping service as we know the value of your money along with your need for the faster delivery
Unfortunately, due to health and safety reasons, we do not accept returns.
Unfortunately, we do not offer refunds, once your order has been processed and shipped. However, please contact if you are not happy with your order, to see what we can do to solve the matter.
Slate Pencil Store deals with numerous customer queries, so we ask that you please be patient.
Slate Pencil Store will directly reply to your query on working days in office hours
Customer queries will be addressed during week day.
Slate Pencil Store takes fraud seriously. Any order placed with a highlighted medium/high risk of fraud will not be processed until the customer can verify their identity and address details.
If you have not received the tracking details after the appointed time and you have not received any communication from Slate Pencil Store regarding your package then please contact us. You will be notified if your order was a medium/high risk fraud. Most of the time, this will not be the case and you probably mistyped your email, so in this instance, you would not receive any emails from Earth’s Clay Store, as they would bounce back as undelivered.
However, there are a very small number of cases where people have used stolen credit cards to make purchases on the website. This affects both the victim and Earth’s Clay Store. So, in order to prevent this from happening, Earth’s Clay Store does not process the order until the customer can verify their identity and address details